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Spotlight on Security Specifiers: Get to Know the HID A&E Team Dedicated to the Security Consultant Community

A Critical Resource for the Security Industry

Security consultants, or security specifiers, serve a critical role in the physical security industry.  Challenged with the task of simultaneously managing projects in all vertical markets across multiple geographies, they provide invaluable guidance and direction, helping end users meet their project needs and goals. 

Recognizing the importance of their contribution to the security industry as a whole, HID established a program and dedicated team to better serve security consultants and their clients. 

Meet the HID Architecture & Engineering (A&E) Team

HID’s A&E team serves as the main point of contact for security consultants. Our goal is to ensure they get exceptional support with their client projects. We are here to be a resource for product selection, and to help collaborate with internal and external resources to enhance the project deployment experience. We also help connect end users with needs to the security consultant and are always looking for ways to best align the right product to meet those complex needs.  

Donna Chapman

Donna Chapman, Director of the A&E Program for North America, comes to HID with 25 years of physical security industry experience, specializing in architectural door hardware and access control. Donna has spent the majority of her career working directly with end users in all vertical market segments including architects, security consultants, and channel and technology partners on solving needs of intricate openings.

We Want to Hear From You. Really.

Security specifiers, the A&E team is here to support you with whatever you need. Consider this your invitation to connect — and to hold us to a higher standard. We want you and your clients and projects to succeed in every capacity.

Please connect with Donna and her team with any questions or needs. You can reach Donna via email at [email protected].

We look forward to doing great things together in 2024! 

Stay tuned for future A&E-centric blog posts where we will be covering ways to engage with HID and your fellow consultants, along with trend reporting specific to this invaluable community.