We’re excited to announce a significant milestone in our journey to redefine physical and digital security integration: HID Visitor Manager is now integrated into the HID Integration Service — our powerful new integration platform (iPaaS) designed to simplify and accelerate scalable connectivity across security.
A Smarter Way to Connect
HID Integration Service is designed to address one of the most persistent challenges in the security industry: the complexity of integrating disparate systems. Whether it’s access control, badging or visitor management, organizations have long struggled with fragmented solutions that are challenging to scale, maintain and secure.
With this new integration, HID Visitor Manager — our cloud-based visitor management solution trusted by global enterprises in finance, tech and other industries — can now tap into HID’s growing ecosystem of pre-built connectors. This translates to faster deployments, lower costs and a more unified experience for customers and partners alike.
What’s in It for Our Different Partners
HID Visitor Manager has a lot to offer resellers and system integrators, and this integration will add new bells and whistles every quarter. More integrations increase the likelihood of solving a wider range of challenges for more businesses and creating the right value needed to close additional deals. While the library of available access control integrations will expand rapidly, it’s not only about more access control integrations. Connecting to products like HID’s FARGO Connect, ASSA ABLOY's Traka and third-party offerings such as RemotePhoto from CloudCard, allows you to address a larger portion of the solution footprint required and provide services surrounding those products.
HID Integration Service partners may wonder how they can derive value from HID Visitor Manager. We have built this product on the collective knowledge of our HID SAFE and EasyLobby teams, providing us with unique insights into the complexities of global organizations and large mixed-use spaces. Many of the partners we interact with are application developers themselves. This key integration allows the robust capabilities of HID Visitor Manager to be incorporated into the toolkit when developing a workplace experience application for multi-tenant facilities and high-rises, building an enterprise app that enables security and IT to consolidate specific front-end experiences for end users, or to add a white-labeled visitor management product to their offerings with the necessary out-of-the-box access control integrations. This product goes beyond merely tracking visits and visitors; it presents an opportunity to elevate the total experience for all your end customers’ stakeholders while meeting complex security, workflow and regulatory requirements.
More Innovation for End Customers
Native integrations often require ongoing maintenance due to changes in APIs and security updates. HID Integration Service simplifies this with a uniform API, centralized monitoring, and built-in error handling.
There is no need for our HID Visitor Manager developers to create integrations from scratch — the service takes care of the heavy lifting, letting them focus on core product innovations rather than integrating systems.
A Broad and Growing Ecosystem
Starting with HID Visitor Manager, the system seamlessly integrates with top access control systems — including Genetec, Lenel and CCure — utilizing the platform as the bridge.
Increasingly, enterprise customers will benefit from composable solutions that integrate seamlessly into their existing technology stack and align with preferred business processes.
Extensibility for Partners
HID Integration Service partners can even white-label HID Visitor Manager, enhancing their offerings with robust visitor management capabilities.
What’s Next?
This is just the beginning. Whether you are a developer, an integrator or a security leader, this integration signifies a new chapter in our approach to security, experience and innovation.
If you are developing applications and solutions for customers and would like to learn more about the HID Integration Service, please get in touch with us to arrange an introductory call with our Head of Platform Alliances.
If you are looking to enhance your product portfolio with visitor management, learn more about HID Visitor Manager.
As we continue to expand the HID Integration Service, more HID and ASSA ABLOY products will be added to the ecosystem, unlocking new possibilities for our customers and partners.
